
FAQs
Do you offer a 30 day money back guarantee?
Do you offer a 30 day money back guarantee?
Every purchase comes with a 30 day Money Back Guarantee. If there is an issue with your purchase, simply let us know within 30 days. Happy shopping!
Shipping Times
Shipping Times
Orders are typically take within 3-5 business days to process. Standard shipping arrives within 8-15 business days.
Do you ship internationally?
Do you ship internationally?
Yes, we offer international shipping so fantasy lovers worldwide can enjoy our crafts.
Is this made of plastic?
Is this made of plastic?
No. The main structure is made of high-quality resin with detailed internal design and a real wooden base.
Are the products really handmade?
Are the products really handmade?
Yes. Each piece goes through a detailed, handcrafted process, which makes every unit unique with a premium finish.
This also explains why some orders take a little longer — quality takes time.
What happens if my order arrives damaged?
What happens if my order arrives damaged?
Although we carefully protect all our shipments, if anything arrives damaged, we will send you a new one at no extra cost.
We only need a photo to validate the claim.
Does it look like the photos?
Does it look like the photos?
Yes. The product photos are real representations of the design and lighting effect. Slight color variation may occur depending on room lighting.